Reliable cloud calling solutions that ensure your business never misses an opportunity. Connect with customers anytime, anywhere.
You will always stay available for your customers! WeCall Cloud Based PBX will play a voice greeting with each call, distribute it to an available employee, make a call recording and much more. No more missed calls!
This is the most advanced way to organize telephony in your company. It is the perfect choice both for a company with 3 employees and with 5,000+. Do you know how many calls your company misses? How much profit do you lose because of this? WeCall will make sure that each customer gets through to your employees, and if not, you will find out about it and call them back. You will always fully control your phone sales.
Explore all the capabilities that make WeCall the perfect VoIP solution for your business.
Automatically direct every customer to the right department, available agent, or service queue using intelligent IVR menus, business-hour routing, and self-service call flows designed to reduce waiting time and improve first-call resolution.
Distribute incoming calls intelligently across your team based on agent availability, departments, skills, or workload to ensure faster response times and balanced customer support operations.
Prevent customer loss with smart waiting queues, overflow routing, missed call recovery, instant notifications, and automatic callback workflows that help your business never miss an opportunity.
Monitor your entire call center in real time with live dashboards, queue visibility, agent activity tracking, performance reports, SLA monitoring, and operational insights that help managers optimize productivity instantly.
Record, review, and analyze customer conversations for training, compliance, dispute resolution, and service quality improvement while maintaining complete visibility into agent performance.
Empower your teams to work from anywhere using powerful applications for iOS, Android, Windows, and macOS with integrated calling, notifications, call history, and team communication tools.
Connect Seamlessly from anywhere with crystal clear audio and real-time call analytics, all in one smart, intuitive app.
Flexible pricing designed to scale with your business needs.
| Service | Standard | Professional | Enterprise |
|---|---|---|---|
| More Information | Get a quote | Get a quote | Get a quote |
Find answers to common questions about WeCall services.
If you accept calls to mobile or landline numbers without WeCall, then you face the following disadvantages:
WeCall is built on enterprise grade infrastructure with multiple redundancies, advanced QoS protocols, and global points of presence to deliver crystal-clear voice quality and consistently high service availability.
WeCall is a cloud service, so we will enable the service for you within 1 business day.
We provide customer support through multiple channels including phone, email, and live chat. Our dedicated support team is trained to resolve issues quickly and efficiently.
Yes. WeCall follows strict data protection and security best practices, complying with the General Data Protection Regulation (GDPR) as well as Rwanda's data protection and privacy regulations. The platform uses end-to-end encryption, secure infrastructure, and robust access controls to safeguard user data and ensure regulatory compliance.
Extremely easy. Our cloud-based solution allows you to add or remove users, features, and capacity with just a few clicks, with no additional hardware required.
Yes! WeCall offers seamless integration with most systems, as long as the minimum requirements are met.
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Elevate your business communications from a basic utility to a strategic asset. Our team designs tailored VoIP solutions that deliver: Flawless Flow through intelligent routing and queue management, Total Integration with your critical business software, and Unrivaled Insight through comprehensive call statistics and reporting. We don't just provide a service; we provide a clear competitive advantage.
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